Accident Recovery in Swindon & Wiltshire

Will accident recovery cost me anything if the accident wasn’t my fault?

In most non-fault cases, no. We bill your insurer directly for recovery and storage costs. If the third party’s insurer accepts liability, the cost is recovered from them — not from you. We will talk you through your specific situation when you call.

Can you recover my vehicle from anywhere — not just Swindon?

Yes. While we are based in Swindon and cover Wiltshire as our primary area, we operate nationwide and can recover vehicles from anywhere in England and Wales. Long-distance recoveries are quoted individually — call us to discuss.

What happens to my vehicle while the insurance claim is being processed?

Your vehicle is held at our secure compound in Swindon. It is protected from the elements and further damage while loss adjusters, engineers, and insurers complete their assessments. We manage the storage period and liaise with all parties on your behalf.

Do you deal with all insurance companies?

Yes. We work with all major UK insurers and their appointed assessors and loss adjusters. Once you provide your policy number, we handle the rest of the communication.

Can you help arrange repairs once the claim is settled?

Absolutely. Through our sister company M&B Auto Centre — located at the same address on Chapel Street, Swindon — we can arrange all mechanical and bodywork repairs once your insurer has approved the work. One call gets everything moving.

What should I do at the scene of an accident before calling you?

Make the area as safe as possible: switch on hazard lights, move away from traffic if it is safe, and do not admit liability. Take photos of the scene and exchange details with any other drivers. Then call us on 01793 612600 and we will take it from there. If anyone is injured, always call 999 first.